ApnaShop360 - Terms & Conditions

Last Updated: 01-01-2025

Welcome to ApnaShop360! By shopping with us, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

• ApnaShop360 operates under Pakistani and international e-commerce laws.

• We reserve the right to modify these terms at any time. Please review this page periodically for updates.

2. Ordering and Payment

• Customers will receive a confirmation email or SMS after placing an order.

• Prices are listed in Pakistani Rupees (PKR). Exchange rates may apply for international transactions.

• We accept multiple payment methods, including bank transfers, Easypaisa, JazzCash, and credit/debit cards.

• Once an order is confirmed, modifications or cancellations will not be accepted.

3. Shipping and Delivery

• We deliver within Pakistan and selected international locations.

• Estimated delivery times:

  • Local orders: 3-7 business days.

• Customers must provide accurate shipping details. We are not responsible for losses due to incorrect information.

• Upon delivery, customers should inspect the parcel. Complaints after delivery will not be entertained.

4. Return and Refund Policy

• Returns are accepted within 3 days for defective, incorrect, or substandard products.

• Items must be in their original condition (with tags, packaging, and receipt).

• Refunds are processed through the original payment method within 7-14 days.

• Non-returnable items include:

  • Sealed/private label products

  • Used or damaged items

  • Personal care items and undergarments

5. Privacy Policy

• ApnaShop360 prioritizes the security of customer information and does not share it with third parties unless required by law.

• Customer data is used strictly for order fulfillment and promotional offers.

6. Limitation of Liability

• ApnaShop360 is not responsible for any direct, indirect, or incidental damages resulting from the use of our website or products.

• We are not liable for order delays due to technical failures, cyber-attacks, or unforeseen circumstances.

7. Disputes and Legal Proceedings

• In case of a dispute, we will first attempt to resolve the issue directly with the customer.

• If unresolved, disputes will be handled under the jurisdiction of Pakistani courts.

8. Contact Us

For any queries, complaints, or assistance, reach out to us through the following channels:

🌐 Website: www.apnashop360.com
📧 Email: supportteam@apnashop360.com

These Terms & Conditions form a mutual agreement between ApnaShop360 and all customers. By purchasing from our platform, you acknowledge and accept these terms.